FAQs

Frequently Asked Questions

We use a curated selection of high-quality fabrics, including luxury lace, breathable cotton, and seamless microfiber blends, to ensure both superior comfort and an elegant fit. Each product description includes specific material details for your convenience.
To preserve the delicate integrity of your garments, we recommend hand washing in cold water with a gentle detergent. For best results, lay flat to dry. Please refer to the specific care instructions on each product's label.
We have a comprehensive size guide to help you find your ideal fit. We recommend taking your measurements and consulting our guide on each product page for precise sizing. A proper fit is essential for both comfort and elegance.
We accept all major credit cards, as well as [You can list other payment options here like PayPal, Apple Pay, etc.].
We process orders within 1-2 business days. Shipping times vary based on your location and the shipping method selected at checkout. You can find detailed estimates on our Shipping & Delivery page.
Once your order has been dispatched, you will receive an email confirmation with your tracking number and a link to track your package's journey.
In keeping with our Untouched Guarantee, all sales are considered final. We are unable to accept returns or exchanges due to the intimate nature of our garments and our commitment to hygiene. This ensures that every item you receive has been exclusively handled by our dedicated team and no one else, providing you with absolute peace of mind.
Your satisfaction is of the utmost importance. While every item undergoes a rigorous quality inspection, if you receive a damaged or incorrect item, please contact us immediately at info@undiesgalore.com so we may promptly address the issue.